Effective Date:  10 JULY 2025

Welcome to HOOGA! By using our website, social media pages, or any other digital platform operated by HOOGA (collectively, “Websites”), you agree to follow these Terms of Use.

Please read them carefully.


WHO WE ARE

HOOGA is a New Zealand-based business offering high-quality, NZ-made outdoor fires and corten steel products. Our official website is www.hooga.co.nz.


YOUR ACCEPTANCE OF THESE TERMS

By accessing or using our Websites, you agree to be bound by these Terms of Use and our [Privacy Policy]. If you don’t agree, please don’t use our Websites.

We may update these Terms at any time. Continued use of the Websites means you accept the updated Terms.


YOUR USE OF OUR WEBSITES

You agree to:

You may not use our Websites for any fraudulent, abusive, or illegal activity.


INTELLECTUAL PROPERTY

All content on our Websites—text, images, logos, designs, graphics, videos, and other materials—is owned or licensed by HOOGA. You may not use our intellectual property without written permission.

You can:


PRODUCT INFORMATION

We do our best to keep our product listings, pricing, and availability up to date. However:

We reserve the right to refuse or cancel any order at our discretion.

Submission of an enquiry through our Website does not constitute an order or create a binding agreement. Any pricing, freight costs, availability, or delivery information provided by HOOGA is subject to confirmation before an order is accepted.


SHIPPING & DELIVERY

Freight costs are additional unless otherwise stated.

Due to the size and nature of HOOGA products, freight rates vary depending on delivery location. Customers are required to provide a full delivery address when submitting an enquiry so an accurate freight quote can be provided.

HOOGA products are shipped on pallets. For door-to-door delivery, the delivery address must be accessible by truck and pallet trolley. Delivery drivers can only move products across smooth, level surfaces and will not transport products over steps, rough terrain, gravel paths, steep inclines, or other difficult access points.

Additional freight, handling, storage, or redelivery charges may apply where a delivery location is not readily accessible by standard freight services.

Delivery timeframes provided are estimates only and may vary depending on location, freight provider availability, weather events, and other circumstances outside of our control.

Risk in the product passes to the customer upon delivery.


LINKS TO OTHER WEBSITES

Our site may include links to third-party websites. These are provided for your convenience. We don’t control or endorse these websites and are not responsible for their content, privacy practices, or terms.


LIMITATION OF LIABILITY

To the fullest extent allowed by law:

If you are a consumer under the Consumer Guarantees Act 1993 (NZ), nothing in these Terms limits your rights under that Act.


INDEMNITY

You agree to indemnify and hold HOOGA harmless from any claims, losses, damages, or expenses (including legal fees) arising from your use of our Websites or your breach of these Terms.


GOVERNING LAW

These Terms are governed by the laws of New Zealand. Any disputes will be handled by the courts of New Zealand.


 CONTACT US

If you have questions about these Terms or need help, please contact us here