Effective Date: 10 JULY 2025
Welcome to HOOGA! By using our website, social media pages, or any other digital platform operated by HOOGA (collectively, “Websites”), you agree to follow these Terms of Use.
Please read them carefully.
WHO WE ARE
HOOGA is a New Zealand-based business offering high-quality, NZ-made outdoor fires and corten steel products. Our official website is www.hooga.co.nz.
YOUR ACCEPTANCE OF THESE TERMS
By accessing or using our Websites, you agree to be bound by these Terms of Use and our [Privacy Policy]. If you don’t agree, please don’t use our Websites.
We may update these Terms at any time. Continued use of the Websites means you accept the updated Terms.
YOUR USE OF OUR WEBSITES
You agree to:
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Use our Websites only for lawful purposes.
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Not interfere with or disrupt the operation or security of our Websites.
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Not copy, reproduce, sell, or exploit any part of our Websites without permission.
You may not use our Websites for any fraudulent, abusive, or illegal activity.
INTELLECTUAL PROPERTY
All content on our Websites—text, images, logos, designs, graphics, videos, and other materials—is owned or licensed by HOOGA. You may not use our intellectual property without written permission.
You can:
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View, download, or print content for personal use only.
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Share content on social media if you credit HOOGA and don’t alter the material.
PRODUCT INFORMATION
We do our best to keep our product listings, pricing, and availability up to date. However:
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We may correct any errors, inaccuracies, or omissions at any time.
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Product colours may appear differently depending on your screen settings.
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All prices are in NZD and include GST unless stated otherwise.
We reserve the right to refuse or cancel any order at our discretion.
Submission of an enquiry through our Website does not constitute an order or create a binding agreement. Any pricing, freight costs, availability, or delivery information provided by HOOGA is subject to confirmation before an order is accepted.
SHIPPING & DELIVERY
Freight costs are additional unless otherwise stated.
Due to the size and nature of HOOGA products, freight rates vary depending on delivery location. Customers are required to provide a full delivery address when submitting an enquiry so an accurate freight quote can be provided.
HOOGA products are shipped on pallets. For door-to-door delivery, the delivery address must be accessible by truck and pallet trolley. Delivery drivers can only move products across smooth, level surfaces and will not transport products over steps, rough terrain, gravel paths, steep inclines, or other difficult access points.
Additional freight, handling, storage, or redelivery charges may apply where a delivery location is not readily accessible by standard freight services.
Delivery timeframes provided are estimates only and may vary depending on location, freight provider availability, weather events, and other circumstances outside of our control.
Risk in the product passes to the customer upon delivery.
LINKS TO OTHER WEBSITES
Our site may include links to third-party websites. These are provided for your convenience. We don’t control or endorse these websites and are not responsible for their content, privacy practices, or terms.
LIMITATION OF LIABILITY
To the fullest extent allowed by law:
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HOOGA is not liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, our Websites.
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This includes damage from viruses, system failures, or data loss.
If you are a consumer under the Consumer Guarantees Act 1993 (NZ), nothing in these Terms limits your rights under that Act.
INDEMNITY
You agree to indemnify and hold HOOGA harmless from any claims, losses, damages, or expenses (including legal fees) arising from your use of our Websites or your breach of these Terms.
GOVERNING LAW
These Terms are governed by the laws of New Zealand. Any disputes will be handled by the courts of New Zealand.
CONTACT US
If you have questions about these Terms or need help, please contact us here